Service operations management : improving service delivery /
| 主要作者: | |
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| 其他作者: | , |
| 格式: | 图书 |
| 语言: | English |
| 出版: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
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| 版: | Fourth edition. |
| 主题: | |
| Classic Catalogue: | View this record in Classic Catalogue |