Service operations management : improving service delivery /
| मुख्य लेखक: | |
|---|---|
| अन्य लेखक: | , |
| स्वरूप: | पुस्तक |
| भाषा: | English |
| प्रकाशित: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
| संस्करण: | Fourth edition. |
| विषय: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| वस्तु वर्णन: | Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. |
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| भौतिक वर्णन: | xxii, 462 pages : color illustrations ; 27 cm |
| ग्रन्थसूची: | Includes bibliographical references and index. |
| आईएसबीएन: | 9780273740483 (pbk.) |