Service operations management : improving service delivery /
| المؤلف الرئيسي: | |
|---|---|
| مؤلفون آخرون: | , |
| التنسيق: | كتاب |
| اللغة: | English |
| منشور في: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
| الطبعة: | Fourth edition. |
| الموضوعات: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| وصف المادة: | Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. |
|---|---|
| وصف مادي: | xxii, 462 pages : color illustrations ; 27 cm |
| بيبلوغرافيا: | Includes bibliographical references and index. |
| ردمك: | 9780273740483 (pbk.) |