Goetsch, D. L., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (Eighth edition.). Pearson.
Цитирование в стиле Чикаго (17-е изд.)Goetsch, David L., и Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Boston: Pearson, 2016.
Цитирование MLA (8-е изд.)Goetsch, David L., и Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Pearson, 2016.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.