Citação norma APA

Goetsch, D. L., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (Eighth edition.). Pearson.

Citação norma Chicago

Goetsch, David L., and Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Boston: Pearson, 2016.

Citação norma MLA

Goetsch, David L., and Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Pearson, 2016.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.