Goetsch, D. L., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (Eighth edition.). Pearson.
Chicago (17e ed.) BronvermeldingGoetsch, David L., en Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Boston: Pearson, 2016.
MLA (8e ed.) BronvermeldingGoetsch, David L., en Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Pearson, 2016.
Let op: Deze citaties zijn niet altijd 100% accuraat.