Goetsch, D. L., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (Eighth edition.). Pearson.
Style de citation Chicago (17e éd.)Goetsch, David L., et Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Boston: Pearson, 2016.
Style de citation MLA (8e éd.)Goetsch, David L., et Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Eighth edition. Pearson, 2016.
Attention : ces citations peuvent ne pas être correctes à 100%.