Besterfield, D. H., Besterfield-Michna, C., Besterfield, G. H., Besterfield-Sacre, M., Urdhwareshe, H., & Urdhwareshe, R. (2017). Total quality management (Fourth edition.). Pearson.
Style de citation Chicago (17e éd.)Besterfield, Dale H., Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, et Rashmi Urdhwareshe. Total Quality Management. Fourth edition. Chennai: Pearson, 2017.
Style de citation MLA (8e éd.)Besterfield, Dale H., et al. Total Quality Management. Fourth edition. Pearson, 2017.
Attention : ces citations peuvent ne pas être correctes à 100%.