Modern analysis of customer surveys : with applications using R /
This book introduces customer satisfaction surveys, with focus on the classical problems of analysing them, which include; missing values, outliers, sampling techniques, integration of different data sources, as well as modern and non-standard tools. Each chapter describes, in detail, a different te...
| 其他作者: | , |
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| 格式: | 圖書 |
| 語言: | English |
| 出版: |
Chichester :
John Wiley & Sons,
2012.
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| 主題: | |
| Classic Catalogue: | View this record in Classic Catalogue |