APA aipamena

Kenett, R., & Salini, S. (2012). Modern analysis of customer surveys: With applications using R. John Wiley & Sons.

Chicago Style aipamena

Kenett, Ron, and Silvia Salini. Modern Analysis of Customer Surveys: With Applications Using R. Chichester: John Wiley & Sons, 2012.

MLA aipamena

Kenett, Ron, and Silvia Salini. Modern Analysis of Customer Surveys: With Applications Using R. John Wiley & Sons, 2012.