Stone, D., Patton, B., & Heen, S. (1999). Difficult conversations: How to discuss what matters most. Viking.
Chicagoスタイル(17版)引用形式Stone, Douglas, Bruce Patton, , Sheila Heen. Difficult Conversations: How to Discuss What Matters Most. New York, N.Y.: Viking, 1999.
MLA(8版)引用形式Stone, Douglas, et al. Difficult Conversations: How to Discuss What Matters Most. Viking, 1999.
警告: この引用は必ずしも正確ではありません.