Sadgrove, K. (1997). Making TQM work. Kogan Page.
Lua i Stíl Chicago (17ú heag.)Sadgrove, Kit. Making TQM Work. London : New Delhi: Kogan Page, 1997.
Lua MLA (8ú heag.)Sadgrove, Kit. Making TQM Work. Kogan Page, 1997.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.