APA (7th ed.) Citation

Sadgrove, K. (1997). Making TQM work. Kogan Page.

Chicago Style (17th ed.) Citation

Sadgrove, Kit. Making TQM Work. London : New Delhi: Kogan Page, 1997.

MLA (8th ed.) Citation

Sadgrove, Kit. Making TQM Work. Kogan Page, 1997.