Kantner, R. (1994). The ISO 9000 answer book. Omneo, John Wiley & Sons.
Lua i Stíl Chicago (17ú heag.)Kantner, Rob. The ISO 9000 Answer Book. Essex Junction, VT : New York: Omneo, John Wiley & Sons, 1994.
Lua MLA (8ú heag.)Kantner, Rob. The ISO 9000 Answer Book. Omneo, John Wiley & Sons, 1994.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.