Cita APA (7th ed.)

Kantner, R. (1994). The ISO 9000 answer book. Omneo, John Wiley & Sons.

Cita Chicago (17th ed.)

Kantner, Rob. The ISO 9000 Answer Book. Essex Junction, VT : New York: Omneo, John Wiley & Sons, 1994.

Cita MLA (8th ed.)

Kantner, Rob. The ISO 9000 Answer Book. Omneo, John Wiley & Sons, 1994.