Perfect customer care : all you need to get it right first time /
| 主要作者: | |
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| 格式: | 圖書 |
| 語言: | English |
| 出版: |
London : UK :
Arrow, Random House,
1994.
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| 叢編: | Perfect series.
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| 主題: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| 實物描述: | 198 p. ; 20 cm. |
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| ISBN: | 184413153x 0712659129 (pbk) : |