Perfect customer care : all you need to get it right first time /

Detalles Bibliográficos
Autor Principal: Johns, Ted
Formato: Libro
Idioma:English
Publicado: London : UK : Arrow, Random House, 1994.
Series:Perfect series.
Subjects:
Classic Catalogue: View this record in Classic Catalogue
Descripción
Descrición Física:198 p. ; 20 cm.
ISBN:184413153x
0712659129 (pbk) :