Perfect customer care : all you need to get it right first time /
| Auteur principal: | |
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| Format: | Livre |
| Langue: | English |
| Publié: |
London : UK :
Arrow, Random House,
1994.
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| Collection: | Perfect series.
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| Sujets: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Description matérielle: | 198 p. ; 20 cm. |
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| ISBN: | 184413153x 0712659129 (pbk) : |