Kusterer, K. C. (1978). Know-how on the job: The important working knowledge of "unskilled" workers. Westview Press.
Čikaški stil citiranja (17. izdanje)Kusterer, Kenneth C. Know-how on the Job: The Important Working Knowledge of "Unskilled" Workers. Boulder, Colo.: Westview Press, 1978.
MLA način citiranja (8. izdanje)Kusterer, Kenneth C. Know-how on the Job: The Important Working Knowledge of "Unskilled" Workers. Westview Press, 1978.
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