APA-referens (7:e uppl.)

Arogyaswamy, B., & Simmons, R. P. (1993). Value-directed management: Organizations, customers, and quality. Quorum Books, Wheeler Publishing.

Chicago-referens (17:e uppl.)

Arogyaswamy, Bernard, och Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Westport, Conn. : New Delhi: Quorum Books, Wheeler Publishing, 1993.

MLA-referens (8:e uppl.)

Arogyaswamy, Bernard, och Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Quorum Books, Wheeler Publishing, 1993.