Arogyaswamy, B., & Simmons, R. P. (1993). Value-directed management: Organizations, customers, and quality. Quorum Books, Wheeler Publishing.
Chicago (17e ed.) BronvermeldingArogyaswamy, Bernard, en Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Westport, Conn. : New Delhi: Quorum Books, Wheeler Publishing, 1993.
MLA (8e ed.) BronvermeldingArogyaswamy, Bernard, en Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Quorum Books, Wheeler Publishing, 1993.
Let op: Deze citaties zijn niet altijd 100% accuraat.