Arogyaswamy, B., & Simmons, R. P. (1993). Value-directed management: Organizations, customers, and quality. Quorum Books, Wheeler Publishing.
Čikaški stil citiranja (17. izdanje)Arogyaswamy, Bernard, i Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Westport, Conn. : New Delhi: Quorum Books, Wheeler Publishing, 1993.
MLA način citiranja (8. izdanje)Arogyaswamy, Bernard, i Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Quorum Books, Wheeler Publishing, 1993.
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