Arogyaswamy, B., & Simmons, R. P. (1993). Value-directed management: Organizations, customers, and quality. Quorum Books, Wheeler Publishing.
Cita Chicago Style (17a ed.)Arogyaswamy, Bernard, y Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Westport, Conn. : New Delhi: Quorum Books, Wheeler Publishing, 1993.
Cita MLA (8a ed.)Arogyaswamy, Bernard, y Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Quorum Books, Wheeler Publishing, 1993.
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