Arogyaswamy, B., & Simmons, R. P. (1993). Value-directed management: Organizations, customers, and quality. Quorum Books, Wheeler Publishing.
Cita Chicago (17th ed.)Arogyaswamy, Bernard, i Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Westport, Conn. : New Delhi: Quorum Books, Wheeler Publishing, 1993.
Cita MLA (8th ed.)Arogyaswamy, Bernard, i Ron P. Simmons. Value-directed Management: Organizations, Customers, and Quality. Quorum Books, Wheeler Publishing, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.