It's all about service : how to lead your people to care for your customers /

Sonraí bibleagrafaíochta
Príomhchruthaitheoir: Pelletier, Ray, 1948-
Formáid: LEABHAR
Teanga:English
Foilsithe / Cruthaithe: Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Ábhair:
Rochtain ar líne:Table of contents only
Contributor biographical information
Publisher description
Classic Catalogue: View this record in Classic Catalogue
Clár na nÁbhar:
  • It's all about trust
  • The power of vision crafting
  • Generating enthusiasm
  • No one whistles a symphony-it takes an orchestra to play it
  • Character
  • Conflict management
  • Competition
  • The art of coaching
  • Listening
  • Caring.