It's all about service : how to lead your people to care for your customers /

It's all about service : how to lead your people to care for your customers /

Bibliografiska uppgifter
Huvudupphovsman: Pelletier, Ray, 1948-
Materialtyp: Bok
Språk:English
Publicerad: Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Ämnen:
Customer relations.
Interpersonal relations.
Leadership.
Teams in the workplace.
Employee empowerment.
Länkar:Table of contents only
Contributor biographical information
Publisher description
Classic Catalogue: View this record in Classic Catalogue

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