It's all about service : how to lead your people to care for your customers /
| 主要作者: | |
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| 格式: | 圖書 |
| 語言: | English |
| 出版: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
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| 主題: | |
| 在線閱讀: | Table of contents only Contributor biographical information Publisher description |
| Classic Catalogue: | View this record in Classic Catalogue |
| Item Description: | Includes index. |
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| 實物描述: | xxiv, 232 p. ; 24 cm. |
| ISBN: | 0471716758 (cloth) |