It's all about service : how to lead your people to care for your customers /
| Автор: | |
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| Формат: | Книга |
| Мова: | English |
| Опубліковано: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
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| Предмети: | |
| Онлайн доступ: | Table of contents only Contributor biographical information Publisher description |
| Classic Catalogue: | View this record in Classic Catalogue |
| Опис примірника: | Includes index. |
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| Фізичний опис: | xxiv, 232 p. ; 24 cm. |
| ISBN: | 0471716758 (cloth) |