It's all about service : how to lead your people to care for your customers /
| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
|
| Teme: | |
| Online pristup: | Table of contents only Contributor biographical information Publisher description |
| Classic Catalogue: | View this record in Classic Catalogue |
| Opis djela: | Includes index. |
|---|---|
| Opis: | xxiv, 232 p. ; 24 cm. |
| ISBN: | 0471716758 (cloth) |