It's all about service : how to lead your people to care for your customers /
Päätekijä: | |
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Aineistotyyppi: | Kirja |
Kieli: | English |
Julkaistu: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
|
Aiheet: | |
Linkit: | Table of contents only Contributor biographical information Publisher description |
Classic Catalogue: | View this record in Classic Catalogue |
Huomautukset: | Includes index. |
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Ulkoasu: | xxiv, 232 p. ; 24 cm. |
ISBN: | 0471716758 (cloth) |