It's all about service : how to lead your people to care for your customers /
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
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Schlagworte: | |
Online Zugang: | Table of contents only Contributor biographical information Publisher description |
Classic Catalogue: | View this record in Classic Catalogue |
Beschreibung: | Includes index. |
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Beschreibung: | xxiv, 232 p. ; 24 cm. |
ISBN: | 0471716758 (cloth) |