It's all about service : how to lead your people to care for your customers /

Bibliografiske detaljer
Hovedforfatter: Pelletier, Ray, 1948-
Format: Bog
Sprog:English
Udgivet: Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Fag:
Online adgang:Table of contents only
Contributor biographical information
Publisher description
Classic Catalogue: View this record in Classic Catalogue
Beskrivelse
Emne beskrivelse:Includes index.
Fysisk beskrivelse:xxiv, 232 p. ; 24 cm.
ISBN:0471716758 (cloth)