It's all about service : how to lead your people to care for your customers /
| Autor principal: | |
|---|---|
| Format: | Llibre |
| Idioma: | English |
| Publicat: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
c2005.
|
| Matèries: | |
| Accés en línia: | Table of contents only Contributor biographical information Publisher description |
| Classic Catalogue: | View this record in Classic Catalogue |
| Descripció de l’ítem: | Includes index. |
|---|---|
| Descripció física: | xxiv, 232 p. ; 24 cm. |
| ISBN: | 0471716758 (cloth) |