Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.
Chicagoスタイル(17版)引用形式Macdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.
MLA(8版)引用形式Macdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.
警告: この引用は必ずしも正確ではありません.