Citazione Stile APA (7a Edizione)

Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.

Citazione stile Chigago Style (17a edizione)

Macdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.

Citatione MLA (8a ed.)

Macdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.