Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.
Citación estilo ChicagoMacdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.
Cita MLAMacdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.
Warning: These citations may not always be 100% accurate.