Style de citation APA (7e éd.)

Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.

Style de citation Chicago (17e éd.)

Macdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.

Style de citation MLA (8e éd.)

Macdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.