APA-viite (7. p.)

Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.

Chicago-viite (17. p.)

Macdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.

MLA-viite (8. p.)

Macdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.