Macdonald, J. (2003). Understanding total quality management in a week. Hodder and Stoughton.
Dyfyniad Arddull ChicagoMacdonald, John. Understanding Total Quality Management in a Week. London: Hodder and Stoughton, 2003.
Dyfyniad MLAMacdonald, John. Understanding Total Quality Management in a Week. Hodder and Stoughton, 2003.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.