Albrecht, S. (1996). Crisis management for corporate self-defense: How to protect your organization in a crisis-- how to stop a crisis before it starts. American Management Association.
Cita Chicago Style (17a ed.)Albrecht, Steve. Crisis Management for Corporate Self-defense: How to Protect Your Organization in a Crisis-- How to Stop a Crisis Before It Starts. New York: American Management Association, 1996.
Cita MLA (8a ed.)Albrecht, Steve. Crisis Management for Corporate Self-defense: How to Protect Your Organization in a Crisis-- How to Stop a Crisis Before It Starts. American Management Association, 1996.
Precaución: Estas citas no son 100% exactas.