Cita APA (7th ed.)

Terplan, K. (1995). Benchmarking for effective network management. McGraw-Hill.

Cita Chicago (17th ed.)

Terplan, Kornel. Benchmarking for Effective Network Management. New York: McGraw-Hill, 1995.

Cita MLA (8th ed.)

Terplan, Kornel. Benchmarking for Effective Network Management. McGraw-Hill, 1995.