Crowley, T. E. (1994). Settle it out of court: How to resolve business and personal disputes using mediation, arbitration, and negotiation. J. Wiley.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रCrowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. New York, N.Y.: J. Wiley, 1994.
एमएलए (8वां संस्करण) प्रशस्ति पत्रCrowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. J. Wiley, 1994.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.