Cita APA (7th ed.)

Crowley, T. E. (1994). Settle it out of court: How to resolve business and personal disputes using mediation, arbitration, and negotiation. J. Wiley.

Cita Chicago (17th ed.)

Crowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. New York, N.Y.: J. Wiley, 1994.

Cita MLA (8th ed.)

Crowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. J. Wiley, 1994.