Crowley, T. E. (1994). Settle it out of court: How to resolve business and personal disputes using mediation, arbitration, and negotiation. J. Wiley.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Crowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. New York, N.Y.: J. Wiley, 1994.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Crowley, Thomas E. Settle It Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation. J. Wiley, 1994.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.