APA način citiranja (7. izdanje)

Plunkett, W. R., & Attner, R. F. (1997). Management: Meeting and exceeding customer expectations (6th ed.). South-Western College Pub..

Čikaški stil citiranja (17. izdanje)

Plunkett, W. Richard, i Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. Cincinnati: South-Western College Pub., 1997.

MLA način citiranja (8. izdanje)

Plunkett, W. Richard, i Raymond F. Attner. Management: Meeting and Exceeding Customer Expectations. 6th ed. South-Western College Pub., 1997.