Noori, H., & Radford, R. W. (1995). Production and operations management: Total quality and responsiveness. McGraw-Hill.
Citação norma ChicagoNoori, Hamid, and Russell W. Radford. Production and Operations Management: Total Quality and Responsiveness. New York: McGraw-Hill, 1995.
Citação norma MLANoori, Hamid, and Russell W. Radford. Production and Operations Management: Total Quality and Responsiveness. McGraw-Hill, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.