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20150301110510.0 |
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150301s1995 flua b 001 0 eng |
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| 050 |
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4 |
|a HF5549
|b .P4553 1995
|
| 050 |
|
4 |
|a HF5549
|b .P477 1995
|
| 082 |
0 |
4 |
|a 658.3
|2 20
|
| 100 |
1 |
|
|a Petrick, Joseph A.,
|d 1946-
|9 8864
|
| 245 |
1 |
0 |
|a Total quality in managing human resources /
|c by Joseph A. Petrick, Diana S. Furr.
|
| 246 |
3 |
0 |
|a Managing human resources
|
| 260 |
|
|
|a Delray Beach, Fl. :
|b St. Lucie Press,
|c 1995.
|
| 300 |
|
|
|a xviii, 370 p. :
|b ill. ;
|c 24 cm.
|
| 490 |
|
|
|a St. Lucie Press total quality series
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 505 |
0 |
|
|a 1. Why Total Quality in Managing Human Resources? --2. Customer Satisfaction: Strategy Dimensions -- 3. Continuous Improvement: Process Dimensions -- 4. Speaking with Facts: Project Dimensions -- 5. Respect for People: Performance Dimensions -- 6. Implementing Total Quality Human Resource Management -- Minicases.
|
| 541 |
|
|
|e 3849
|
| 650 |
|
0 |
|a Personnel management.
|9 8865
|
| 650 |
|
0 |
|a Total quality management.
|9 8848
|
| 700 |
1 |
|
|a Furr, Diana S.
|9 8866
|
| 942 |
|
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