Total quality in managing human resources /

Detalhes bibliográficos
Autor principal: Petrick, Joseph A., 1946-
Outros Autores: Furr, Diana S.
Formato: Livro
Idioma:English
Publicado em: Delray Beach, Fl. : St. Lucie Press, 1995.
coleção:St. Lucie Press total quality series
Assuntos:
Classic Catalogue: View this record in Classic Catalogue
LEADER 01446nam a2200325 a 4500
001 3849
003 BD-DhAAL
005 20150301110510.0
008 150301s1995 flua b 001 0 eng
010 |a 94046630 
020 |a 8175140135 
040 |a TOC  |b eng  |c TOC  |d ANL:NR  |d BD-DhAAL 
050 4 |a HF5549  |b .P4553 1995 
050 4 |a HF5549  |b .P477 1995 
082 0 4 |a 658.3  |2 20 
100 1 |a Petrick, Joseph A.,  |d 1946-  |9 8864 
245 1 0 |a Total quality in managing human resources /  |c by Joseph A. Petrick, Diana S. Furr. 
246 3 0 |a Managing human resources 
260 |a Delray Beach, Fl. :  |b St. Lucie Press,  |c 1995. 
300 |a xviii, 370 p. :  |b ill. ;  |c 24 cm. 
490 |a St. Lucie Press total quality series 
504 |a Includes bibliographical references and index. 
505 0 |a 1. Why Total Quality in Managing Human Resources? --2. Customer Satisfaction: Strategy Dimensions -- 3. Continuous Improvement: Process Dimensions -- 4. Speaking with Facts: Project Dimensions -- 5. Respect for People: Performance Dimensions -- 6. Implementing Total Quality Human Resource Management -- Minicases. 
541 |e 3849 
650 0 |a Personnel management.  |9 8865 
650 0 |a Total quality management.  |9 8848 
700 1 |a Furr, Diana S.  |9 8866 
942 |2 ddc  |c BK 
999 |c 33827  |d 33827 
952 |0 0  |1 0  |2 ddc  |4 0  |6 658_300000000000000_PET  |7 0  |9 52814  |a SCL  |b SCL  |c GEN  |d 2015-03-01  |g 900.00  |l 0  |o 658.3 PET  |p 3020003849  |r 2015-03-01  |t 1  |w 2015-03-01  |y BK