Petrick, J. A., & Furr, D. S. (1995). Total quality in managing human resources. St. Lucie Press.
Cita Chicago (17th ed.)Petrick, Joseph A., i Diana S. Furr. Total Quality in Managing Human Resources. Delray Beach, Fl.: St. Lucie Press, 1995.
Cita MLA (8th ed.)Petrick, Joseph A., i Diana S. Furr. Total Quality in Managing Human Resources. St. Lucie Press, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.