Keeping score : using the right metrics to drive world-class performance /

Keeping score : using the right metrics to drive world-class performance /

Opis bibliograficzny
1. autor:	Brown, Mark Graham
Format:	Książka
Język:	English
Wydane:	New York : Quality Resources : Distributed by AMACOM Books c1996.
Hasła przedmiotowe:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.
Classic Catalogue:	View this record in Classic Catalogue

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