Keeping score : using the right metrics to drive world-class performance /

Keeping score : using the right metrics to drive world-class performance /

ग्रंथसूची विवरण
मुख्य लेखक:	Brown, Mark Graham
स्वरूप:	पुस्तक
भाषा:	English
प्रकाशित:	New York : Quality Resources : Distributed by AMACOM Books c1996.
विषय:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.
Classic Catalogue:	View this record in Classic Catalogue

समान संसाधन

The Goldilocks challenge : right-fit evidence for the social sector /
द्वारा: Gugerty, Mary Kay
प्रकाशित: (2018)

Internal evaluation : building organizations from within /
द्वारा: Love, Arnold J.
प्रकाशित: (1991)

Evaluation of customer satisfaction of Bdexplor Ltd
द्वारा: Tajin, Tashim
प्रकाशित: (2018)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
द्वारा: Andaleeb, Syed Saad, और अन्य
प्रकाशित: (2016)

HRD score card 2500 : based on HRD audit /
द्वारा: Venkateswara Rao, T.
प्रकाशित: (2008)

Effective evaluation /
द्वारा: Guba, Egon G.
प्रकाशित: (1981)

The effect of new EFT textbook for classes (IX – X) on teachers and students of secondary schools in Bangladesh
द्वारा: Islam, Md. Shafiqul
प्रकाशित: (2014)

Customer satisfaction of The City Bank Limited
द्वारा: Tanzim, Kishwar Kaniz
प्रकाशित: (2019)

Thick evaluation /

The balanced scorecard : translating strategy into action /
द्वारा: Kaplan, Robert S.
प्रकाशित: (1996)

The balanced scorecard : translating strategy into action /
द्वारा: Kaplan, Robert S.
प्रकाशित: (1996)

Public services delivery /
प्रकाशित: (2005)

Evaluating health projects : lessons from the literature /
प्रकाशित: (1997)

Phytochemical and biological evaluation of methanolic extract of Boehmeria macrophylla leaves
द्वारा: Tahmid, Tasin
प्रकाशित: (2019)

Explaining user satisfaction with academic libraries: strategic implications
द्वारा: Andaleeb, Syed Saad, और अन्य
प्रकाशित: (2016)

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
द्वारा: Al Muhit, Abdullah
प्रकाशित: (2024)

Updated Common Evaluation Framework For IMF Capacity Development And Guidance Note.
प्रकाशित: (2020)

Principles of nutritional assessment /
द्वारा: Gibson, Rosalind S.
प्रकाशित: (1990)

Ideology and process of participatory evaluation /
द्वारा: DAbreo, Desmond
प्रकाशित: (1983)

Small-scale evaluation in health : a practical guide /
द्वारा: Brophy, Sinead
प्रकाशित: (2008)

Sharpening our tools : improving evaluation in adult and nonformal education /
द्वारा: Easton, Peter A.
प्रकाशित: (1996)

Handbook on impact evaluation : quantitative methods and practices /
द्वारा: Khandker, Shahidur R.
प्रकाशित: (2010)

Growth of SMEs : financial institute in Bangladesh : a study on Bangladesh Bank /
द्वारा: Fatema Khatun
प्रकाशित: (2012)

Assessing the quality of service : facilitator's guide /
द्वारा: Hilton, Martine
प्रकाशित: (1993)

Differential social program evaluation /
द्वारा: Tripodi, Tony
प्रकाशित: (1978)

Program planning and evaluation for the public manager /
द्वारा: Sylvia, Ronald D., 1943-
प्रकाशित: (2012)

Using student feedback for successful teaching /
द्वारा: Zierer, Klaus
प्रकाशित: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Health systems performance assessment : debates, methods and empiricism /
प्रकाशित: (2003)

Balanced scorecard step-by-step for government and nonprofit agencies /
द्वारा: Niven, Paul R.
प्रकाशित: (2008)

Handbook of training evaluation and measurement methods /
द्वारा: Phillips, Jack J., 1945-
प्रकाशित: (1991)

Training evaluation handbook /
द्वारा: Newby, Tony
प्रकाशित: (1992)

Evaluating training effectiveness : translating theory into practice /
द्वारा: Bramley, Peter, 1934-
प्रकाशित: (1991)

The evaluation enterprise /
द्वारा: Meyers, William R.
प्रकाशित: (1981)

Health care evaluation /
प्रकाशित: (2005)

Analyzing policy : choices, conflicts, and practices /
द्वारा: Munger, Michael C.
प्रकाशित: (2000)

Impact evaluation in practice /
प्रकाशित: (2011)

Network security assessment /
द्वारा: McNab, Chris (Chris R.), 1980-
प्रकाशित: (2004)

Knowledge shared : participatory evaluation in development cooperation /
प्रकाशित: (1998)

The measurement of environmental and resource values : theory and methods /
द्वारा: Freeman, A. Myrick, 1936-
प्रकाशित: (2003)